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How Title Agents and Escrow Officers Handle Credit Card Payoffs During Real Estate Closings

Title Image reads “Managing Credit Card Payoffs at Real Estate Closing”

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Credit card payoffs during real estate closings can create logistical challenges and potential post-closing issues for title agents and escrow officers. Here’s an in-depth look at how industry professionals handle these payoffs, the challenges they face, and key strategies to streamline the process.

Who Handles Credit Card Payments at Closing?

A common debate centers on who should be responsible for ensuring credit card payoff checks are sent to creditors. Here are the most common practices:

  1. Handing Checks to Borrowers
    Many title agents prefer to give the payoff checks directly to the borrower, along with clear instructions to send the checks along with their statements. Borrowers are typically asked to sign an acknowledgment form that emphasizes their responsibility for timely mailing and proper payment handling.
    Some professionals also recommend borrowers visit their bank in person to make payments, ensuring prompt processing and avoiding mailing issues.
  2. Mailing Checks Directly
    To reduce the risk of lost or delayed payments, some agents choose to mail the payoff checks directly to the creditors. This approach often includes:
  • Requiring borrowers to provide updated statements, full account details, and mailing addresses for each payoff.
  • Using trackable mail services to ensure payments can be monitored.
  • Charging additional fees to cover administrative time and postage costs.

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Importance of Accurate Documentation

Accurate and complete documentation is crucial for smooth credit card payoffs during closings. Title agents often require borrowers to:

  • Submit Full Statements: Up-to-date statements with…

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Wicked Title Forum
Wicked Title Forum

Published in Wicked Title Forum

The Wicked Title Forum provides an alternative, independent voice for the title industry. Built by title people, for title people to provide connection and place to share wisdom and knowledge to help create short cuts to business success and stay on top emerging trends and techno

Cheryl Evans
Cheryl Evans

Written by Cheryl Evans

From What the… to Wicked Tactics & Frameworks. I help business owners find their voice & manifest abundance through marketing & mindset training.

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